Jan Chipchase - Executive Creative Director of Global Insights, Frog Design; Former Chief Usability Researcher, Nokia

"Jan Chipchase, Executive Creative Director of Global Insights, Frog Design; Former Chief Usability Researcher, Nokia

As Executive Creative Director of Global Insights, Jan Chipchase oversees frog's global user research practice, working with clients to turn insights into innovative solutions for business challenges. Chipchase joined frog from Nokia, where as a principal researcher he studied behavioral patterns that informed the development of new products based on emerging consumer trends.With deep experience in running complex, international design research projects, he is widely considered to be the authority on applying human-centered insights to the development process. His extensive research projects have taken him around the world to collect insights into the broader emotional, social, and cultural contexts of the impact of technology. Recent projects include research studies into the design of mobile money services for emerging markets; travel to Uganda to look at shared phone use; trips to India to examine how design can make mobile devices more accessible to people with low or nonexistent levels of literacy; and a study in South Korea exploring how early adopters were reacting to the then recently launched mobile TV.

A world-renown thought leader, Chipchase has delivered keynotes at conferences including TED, CES, LIFT, and the Global Philanthropy Forum. He sits on the advisory boards of organizations including Broadcasting Board of Governors, FrontlineSMS, the Institute for Money, Technology and Financial Inclusion, and the Pecha Kucha Foundation. Chipchase holds 25 patents granted or pending, and his research has been extensively profiled in the New York Times, The Economist, New Scientist, and BusinessWeek, among others. Jan writes about the intersection of people, technology, and culture at janchipchase.com."

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Executive Creative Director of Global Insights, Frog Design; Former Chief Usability Researcher, Nokia

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